Original Mattress Factory

Awful service! When what I received, was not what I ordered. DAWN could not have been more argumentative and difficult to talk to. She never expressed any apology. In fact, she...

My Husband went to the OMF in Ocoee to look at mattresses. The Sales person was talking to another customer so my husband waited for a bit and looked at the mattresses. He select...

We purchased a king size mattress from The Original Mattress Factory less than 2 years ago. The mattress had severe body indentations and was the most uncomfortable mattress we hav...

I purchased a King size set about 4 months ago. I tried the mattress out in the store and the display model was a lot softer and more comfortable than what I got. I spoke to a sa...

Hey you can not trust the information on a website titled Pissed Consumer, all you will find are complaints.Go to reliable sources such as the Better Business Bureau or...

HATE IT!!!!! Bad mattress, bad "post" customer service. Do yourself a HUGE favor and buy from a merchant that has a comfort guarantee, or from a warehouse club with a GREAT return ...

We believed your advertisement and went out of our way to purchase a mattress from The Original Matress Factory. Unfortunately, less than 3 years later, we have a saggy mattress a...

I purchased a "top of the line" orthopedic premier super pillow top from OMF -- the total cost was a whopping $842.22. Nearly every day we slept on the mattress both my husband an...

Ordered a Ultra Plush mattress and went around the back to pick it up. They loaded a ultra firm mattress into my truck. Now they will not admittheir mistake and will not ex...

We purchased a king size in the fall of 2010, by February/March of 2011 we no longer had a mattress, we had two hammocks linked together by a bump. This is the worst mattress in t...

I bought a full mattress, box spring, and a frame. Once I got it home I could not fit the box spring up the stairs and so I stored it in the common area until I had time to take it...

After consulting consumer reports..ordered 2 mattress' from the omf.as soon as my credit card went through,they could not wait 2 get me off the phone. i remembered they kept sa...

I purchased twin beds from the Original Mattress Factory, with the understanding that they would be picking up a soiled mattress. I made sure several times during the conversation ...

I've read every complaint online about all the brands of mattress.All the complaints are about the same thing on all brands of mattresses, indentations on the sides and a hump ...

I Wish I had found this website before I purchased my top-of-the-line, king-size mattress from OMF! Like so many others who purchased from OMF, based on good reviews fr...

Well I wish I had looked at this site before I bought my king size mattress at The Original Mattress Factory in North Olmsted, Ohio. At first it was great, but after less than fou...

We purchased a mattress from the original mattress factory and it is a piece of junk! It has a huge hill in the middle of it and it slopes off on both sides. When you slepp on your...

Do not buy from Original Mattress Factory. We bought a Queen mattress set 4 years ago. The first 6 months it slept great. After that, the area where you lay started to show signs o...

Had the mattress about a year and my wife started complaining that it was killing her back, but I shined her on because I slept fine. Had it 2 years and I traded sides with her one...

We bought a queen size,next to the top of the line and it is junk.They compair a bunch of mattress's to theirs in the store,but without a doubt it didn't hold any way near what it ...

I purchased a mattress from the Original Mattress Factory because of their claims to remove the middle-man and save you money. Not only do they remove the middle-man, they remove ...

Don’t buy from OMF. They only want your money. Bought a latex foam bed for 3 grand and within 1 mo. started to get large indents where we sleep. Called for service and got "CUSTO...

Purchased my Davita queen size mattress and box springs from the OMF back in '97 or '98. It is still one of the most comfortable beds I have selpt on. There is no sign of a...

We were told we had to buy a set of metal supports to hold the box spring unit although we have had the bed to 10 years and there was never a problem. The price of their supports w...

I reside in Pittsburgh, PA and while I am not a customer of the Original Mattress Factory, I do like to listen to the radio at work and watch tv at home. Every time I turn on the ...

I purchased a double pillow top mattress from the Original Mattress Factory. I chose this type of mattress so that I would be able to rotate and flip the mattress in hopes the wear...

At time of purchase told them that I could only receive the mattress after 1:30 in afternoon because I live alone and work every day. They said afternoon would be ok but then call...

The mattress had huge indentations within 3 months. We haggled with the company and they came out and took it back to the store to correct the problem. 3 months later...

I unfortunately purchased a mattress set from this company, never again. Withing 4 months, the mattresses had sunk 4 inches. When I called to bring them back, I was told it was my ...

We bought a King Size bed and Box springs and within 3 months, we noticed sagging in the bed. I understand there will be some sagging but within 3 MONTHS, that is ridiculous. We f...