1.8K views
4 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.8

I highly recommend anyone who wants to consider the Original Mattress Factory to go someplace else. I purchased a Serenity PLUSH mattress and box set.

After almost 30 days the mattress smells so bad that I cannot sleep on it. I took a 2 hour nap on it and woke up with a sore throat, nasal congestion, headache and achy joints. The company does not want to return my money. This was a $1,700 mistake.

Whatever they put in that mattress is deadly and very unhealthy. Unfortunately, I never had an experience like this with a mattress before. I have been purchasing mattresses for over 40 years and never smelled anything this awful. I have suffered from a chronic lung ailment in previous years.

The condition can be fatal if exposed to toxic chemicals. I told the sales representative that. I would not put any member of my family In harm's way with the type of products that the Original Mattress Factory sells. They want you to donate your mattress that you bought from them and then pay them another 25% of the price of another mattress.

This is very poor business and I don't think that any consumer should do business with this company. Buyer beware.

Reason of review: Bad quality.

Location: Springfield, Ohio

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

So true!!

Guest

You bought a foam mattress! Foam off gases. Do some research before you blast there product

Guest

The offgassing of memory foam is somewhat normal, but usually goes away once the bed or pillow is exposed to the open air. So the company will allow you to exchange a mattress for 25% of the cost?

Sounds like a good deal to me.

Guest
reply icon Replying to comment of Guest-1155150

These guys work for the company

Original Mattress Factory Reviews

  1. 39 reviews
  2. 27 reviews
  3. 17 reviews
  4. 5 reviews
  5. 9 reviews
Original Mattress Factory reviews