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5.0

Bought a queen size flippable pillow-top mattress.....in 1999. Still LOVE it!!!

Reason of review: Good quality.

Location: Washington, Missouri

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Guest

Yeah I bought one back in the 1995 and it slept well for around 16 years then I finally had to replace it. Went back to Original Mattress Factory because of how well I slept on the one manufactured in 1995 and because it was longer, I'm 6'5" so I liked the extra length.

Let me tell you, what Original Mattress Factory made then and what they make now it two very different mattresses, and their great customer service is gone. I'm telling you Original Mattress Factory isn't the same company.

Yes they have the same spokesperson Ron Trazinski (I think the founder) but he has "NO" clue what his company is producing and what his customer service has turned into. THIS COMPANY IS A BUYER BEWARE AND SHOULD HAVE A CLASS ACTION LAWSUIT AGAINST IT.

Guest
reply icon Replying to comment of Guest-1031083

Anonymous,

Have you filed your "class action" yet? Really, which Mattress Firm do you work for?

Anonymous

Guest
reply icon Replying to comment of Guest-1033812

What company do you work for? Christ, let people state their experience in peace. After all that is what this site is for.

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