Product or Service Quality

so excited to get a new bed, went to omf in gahanna, ohio.

This bed will be 3 years old in november, It is a piece of junk.

Called the main store first of 2014, sent someone out. He rolled on my bed, told me he could not take it back to be repaired because it was soiled[ not]. He went to his truck and brought me a piece of FOAM to put on the bed. Do not go here and buy anything.

Thank you OMF

for taking my money, not doing what you say you will do in your ads,

Review about: Original Mattress Factory Mattress.

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Columbus, Ohio, United States #874048

Well, fact is all manufactures of mattresses require the products to be in sanitary condition if there is a warranty issue. This is not exclusive to The Original Mattress Factory.

Companies do not want their employees handling unsanitary items, nor do they want to bring them in to their factories for inspection.

It is a shame but this situation would be the same with any national manufacturer.

My recommendation; always use a protective mattress pad.


Another anonymous complaint! I'm ashamed to have the same name as you!

It seems that every complaint on this board is from someone named Anonymous! I'm sure that Original Mattress won't sell anyone else in my family...a bunch of whiners!

Also, aren't you embarrassed to complain after you "soiled" your mattress?

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