Original Mattress Factory - Bad company, bad products, no customer support, rip-off
Purchased the King, before I read this. My bad.
11 months and the mattress has become non-supportive, sages on the sides. Have to flip it weekly to get any kind of a good sleep. Called them, they stated they will send someone out to check mattress. That person informs me they only work until 3pm.
I work until 4. Now I suppose to *** work because they don't build a quality product. From the reviews on this site none of the issues have got resolved.
They come out and say nothing is wrong with mattress and your stuck. I think it is time for a class action suit against Original Mattress Factory.
Reason of review: Not as described/ advertised.
Monetary Loss: $1300.
Preferred solution: Full refund.
Original Mattress Factory Cons: Quality of mattress.
Location: Butler, Pennsylvania
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You don't like the mattress after sleeping on it for 11 MONTHS!!! So class action law suit. Okay got it.