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6 comments

Buyer Beware this place is a total ripoff. We bought a brand new latex bed top of the line bed.

The brand new bed was delivered and set up. But one thing the bed was defective it was cut wrong at the factory. The matress hung 4 inches over on both sides of the box spring . there tech admitted it was cut wrong and the core was bad in the matress.So we asked for a new one they said no they wanted to fix the defected one.But i bought a brand new one hmmmmm.

so we asked for a refund they said they dont give refunds oh thats right i remember the sales man stamping my receit after i paid never told us about the return policy.So i donated the poorly made defected bed and went to sleep number what a difference i can sleep now.

original matress factory great prices, cheap products, bad service and a TOTAL RIPOFF. BUYER BEWARE

Reason of review: Bad quality.

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Guest

Yep

Guest

So you work for sleep number?

Guest

Sorry but a manufacturer wouldn't cut a mattress off by that much... sounds like you bought the wrong size

Guest

Does OMF pay their associates extra to come and belittle displeased customers and dispute every review? This is so laughable.

They are a horrible company, none of their associates know the policies, as evidence from the amount of them who can not explain them.

The products the customers actually receive are inferior look a likes to their floor models. *** I bough a $69 king size mattress off of Amazon that was way better quality then what you can get from OMF.

Guest
reply icon Replying to comment of Guest-1302990

Does Amazon pay their associates extra to come and belittle customers and dispute every review? This is so laughable.

Guest

Slow day at sleep number huh

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