Original Mattress Factory - Curvature of Mattress
I have owned an Orthopedic Luxury Firm queen mattress for three months.The middle measures about 13 in while the seamed sides are only 9.5 inches.
Each end of the mattress starts dropping off about six inches from the end. Being slightly over six ft this leaves my head and feet unsupported. Customer service gave me foam to prop up the edges which did not help. They do not acknowledge any defect.
Same bed in showroom is not curved as much as mine.Only other option is to swap under comfort clause and pay more plus delivery. Picture attached.
Do Not do business with them.
More Review Details
|Advertised vs Delivered|
|Product or Service Quality|
- Reason of review:
- Damaged or defective
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Orthopedic Luxury Firm
- Review category
- Furniture and Decor
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