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Rotated and flipped the mattress exactly as instructed, but still had ruts on either side within a year. The commercials make it seem like they’re using top quality components but our experience proves the true value of their product.

In a word, garbage. You’re better off sleeping on the floor.

Product or Service Mentioned: Original Mattress Factory Mattress.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Jan 11.
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Mine did the same thing. I called within the first month and told them that my bed had very little support.

I was told that this is normal and I am stuck with a unusable mattress that I paid two thousand dollars for. Rep came out and said everything was fine. I sat on the side and showed him how far that I sunk into the mattress and he just laughed.

Original Mattress Factory is a RIPP OFF!!! AVOID THESE CROOKS AND LAIRS!

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