Original Mattress Factory - No service
$4000.00 down the drain.Purchased the adjustable
Within months a big DENT, I called them. They sent a guy out he LAYED on his back moved across mattress. Said it was ok. Purchased 7/2015 that was 1/16.
So in July 2016 Called again. Same result. It is so deflated I feel like I am rolling out of the bed. It's been that way since the first few months.
Big joke , the reviews they show you from"consumers guide". Shop around. Go with the real thing not a KNOCK OFF.
I will never recommend them.Thinking about contacting my attorney.
This reviewer shared experience about warranty issue and wants this business to offer any options to resolve the issue as the author lost $4000. The author is overall dissatisfied with Original Mattress Factory. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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