Product: Original Mattress Factory Mattress Clear all filters (0 of 152 reviews match)
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All they had to do was keep putting out a good product but they forgot about the customer and providing a good product that I want to buy again. When I replaced the year old mattress, I didn’t even consider Original Mattress Factory (omf). Friends don’t let friends...
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1.3
Product
Original Mattress Factory Mattress
#1341956
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After one night my wife and I woke up in pain and tired from the lack of quality sleep. Severe back pain. constantly waking all light long. Poorly made, poor design, lifting handle broke on the first use, the mattress foam was not uniform, thick here, thin there....
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Anonymous
Anonymous

r E T a R D e D

2.5
Product
Original Mattress Factory Mattress
I liked
  • Low pressure sales environment
  • People
I didn't like
  • Mattress quality
  • Product
#1316702
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I purchased a mattress and was told i have 100 days to try if not happy we can swap well today 24/6/18 i rang them up to swap and the manager of warrawong store was so rude and cold and she served us when we purchased and today she said there will e a fee of $35 for...
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2.2
Warrawong, New South Wales
Product
Original Mattress Factory Mattress
#1287840
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I am a middle-class person, so $1500+ for a mattress and box springs was a lot of money for me, a major purchase. I bought the top-of-the-line mattress and box springs in a queen size. My husband and I are normal-weight people, and we stated our weight to the...
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2.5
Product
Original Mattress Factory Mattress
#1253367
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My husband and I bought an mattress from The Original Mattress couple months ago. It is miserable. When we tried the mattress out in the store in Snellville, GA it was a dream. The one we received the mattress at our home was not the same as in-store. I feel like I am...
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Product
Original Mattress Factory Mattress
#1252586
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The springs are way too firm, and the springs are the same firmness in all the mattresses so basically if your mattress gives you horrible aches and restless nights all you can do is pay to exchange it for another mattress with the same springs. The only thing...
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Anonymous
Anonymous

Instead of complaining online you should probably call this company and see what they say or what they can do anything for you nothing in your statement said that you gave the...

1.4
Product
Original Mattress Factory Mattress
#1250456
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Very unhappy with our purchase.We went to buy adjustable bed. I wanted the softest mattress I could use on adjustable bed. They didn’t have a sample of it on an adjustable base, just on a boxspring. It feels completely different than the one in the store. After 3...
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Anonymous
Anonymous

If you buy from companies that take returns you risk the chance of purchasing a bed that someone else slept on and did not like a.k.a. a used mattress that's what floats your ...

2.8
Product
Original Mattress Factory Mattress
I liked
  • Adjustable base
  • Delivery service
I didn't like
  • Return policy
#1196623
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Original Mattress Factory - Poor quality matress overpriced

This place does not allow returns becareful, only a discount to spend more money with them, the quality is really poor, may have all springs ever imagine, but looks cheap, spent $1015.00 and did not get my money back, had to continue buying a more expensive mattress due to their ridiculous policy. Lost 1000 dollars just like that. Box spring is the most expensive in the market, a piece of Garbage, as well as the mattress
1.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Website
Product
Original Mattress Factory Mattress
#1182753
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Rotated and flipped the mattress exactly as instructed, but still had ruts on either side within a year.The commercials make it seem like they’re using top quality components but our experience proves the true value of their product. In a word, garbage.You’re better...
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Anonymous
RIPOFFs1avoid

Mine did the same thing. I called within the first month and told them that my bed had very little support. I was told that this is normal and I am stuck with a unusable mattr...

2.4
Product
Original Mattress Factory Mattress
#1167322
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I purchased two mattresses from Original Mattress.The first was a special size for an antique bed. It fit perfectly and is very comfortable. I didn't know what I was going to do to get that special mattress until I discovered. Original Mattress. The second one was for...
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4.2
Product
Original Mattress Factory Mattress
I liked
  • Service and product
#1089476
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