Product: Original Mattress Factory Mattress Clear all filters (145 of 145 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Very unhappy with our purchase.We went to buy adjustable bed. I wanted the softest mattress I could use on adjustable bed. They didn’t have a sample of it on an adjustable base, just on a boxspring. It feels completely different than the one in the store. After 3...
Read more
Anonymous
Anonymous

If you buy from companies that take returns you risk the chance of purchasing a bed that someone else slept on and did not like a.k.a. a used mattress that's what floats your ...

2.7
Product
Original Mattress Factory Mattress
I liked
  • Delivery service
  • Adjustable base
I didn't like
  • Return policy
#1196623
Reply to reviews
This place does not allow returns becareful, only a discount to spend more money with them, the quality is really poor, may have all springs ever imagine, but looks cheap, spent $1015.00 and did not get my money back, had to continue buying a more expensive mattress...
Read more
1.1
Product
Original Mattress Factory Mattress
#1182753
Reply to reviews
Show

Original Mattress Factory - Doesn’t Last

Rotated and flipped the mattress exactly as instructed, but still had ruts on either side within a year. The commercials make it seem like they’re using top quality components but our experience proves the true value of their product. In a word, garbage. You’re better off sleeping on the floor.
2.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
Product
Original Mattress Factory Mattress
#1167322
Reply to reviews
I purchased two mattresses from Original Mattress.The first was a special size for an antique bed. It fit perfectly and is very comfortable. I didn't know what I was going to do to get that special mattress until I discovered. Original Mattress. The second one was for...
Read more
4.1
Product
Original Mattress Factory Mattress
I liked
  • Service and product
#1089476
Reply to reviews
WE decided to purchase a new mattress and were lured in by the Art Van advertising.Over the Memorial Day Weekend I saw an add for savings as well as a free bike with purchase. Strike # 1 when we got to the store we were told the bikes were all gone. Our salesman told...
Read more
Product
Original Mattress Factory Mattress
#1058429
Reply to reviews
I got the best one pillow too .. My back ache so much.. I fig since it was local n they made there beds in Columbus as told me.. I had a great mattress . I had to buy memory foam pad to help with the sunken mattress n pain .. Should of bought better well know brand...
Read more
Anonymous
Anna Langen

Hey mister anonymous, you are a {{Redacted}} representative of the company itself

Anonymous
Anonymous

If you crush that mattress in two years that's crazy any mattress how much do you weigh geezI bet your shoes your sofas and anything else you sit or walk on where out very fas...

1.5
Product
Original Mattress Factory Mattress
#1049998
Reply to reviews
*** I bough a $69 king size mattress off of Amazon that was way better quality then what you can get from OMF. I fully expect a comment from the OMF "Anonymous" associate to come and dispute my claim. It doesn't make you company any more credible. It only make you...
Read more
Anonymous
Cantfixstupid00

Did you read the paperwork? Did the policy match the paperwork?

Anonymous
Anonymous

Slow day at Mattress Firm huh?

1.0
Product
Original Mattress Factory Mattress
#1021141
Reply to reviews
We've had the same issue with them delivering a rock hard mattress not like the one in the store.If they sent me what I tried in the store I'd be happy but they did bait and switch. I can't switch to another mattress they seek without paying another 700+$. Why would I...
Read more
Anonymous
Steve

What bed dis you order and what bed did you receive?

1.5
Product
Original Mattress Factory Mattress
I liked
  • Low pressure sales environment
I didn't like
  • Did not deliver what i tried
  • Refund and exchange policy
  • Bait and switch
#990302
Reply to reviews
they sell defective mattresses primarily to women.they have a clause in the buyers agreement that if there is a problem that the buyer will need to pay to have it repaired. They intentionally do not put the proper batting and filling in the mattress. They do not stand...
Read more
Anonymous
Anonymous

Does OMF pay their associates extra to come and belittle customers and dispute every review? This is so laughable. They are a horrible company, none of their associates know t...

Anonymous
Anonymous

Helpful info: The Original Mattress Factory pretty much is the only Manufacturer or one of very few that you can stand in their factory and see the mattress being made. As so ...

1.0
Product
Original Mattress Factory Mattress
#985342
Reply to reviews
I have purchased no less than 9 mattresses from Original Mattress Factory over the years. Their customer service is next to none. Love the "no pressure" sales approach. I can take my time and lounge on every bed on the floor if I choose without a commission salesperson...
Read more
Product
Original Mattress Factory Mattress
#972960
Reply to reviews