Seller: Original Mattress Factory Product: Original Mattress Factory Mattress Clear all filters (0 of 147 reviews match)
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My husband and I bought an mattress from The Original Mattress couple months ago. It is miserable. When we tried the mattress out in the store in Snellville, GA it was a dream. The one we received the mattress at our home was not the same as in-store. I feel like I am...
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Product
Original Mattress Factory Mattress
#1252586
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The springs are way too firm, and the springs are the same firmness in all the mattresses so basically if your mattress gives you horrible aches and restless nights all you can do is pay to exchange it for another mattress with the same springs. The only thing...
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1.6
Product
Original Mattress Factory Mattress
#1250456
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Very unhappy with our purchase.We went to buy adjustable bed. I wanted the softest mattress I could use on adjustable bed. They didn’t have a sample of it on an adjustable base, just on a boxspring. It feels completely different than the one in the store. After 3...
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Anonymous
Anonymous

If you buy from companies that take returns you risk the chance of purchasing a bed that someone else slept on and did not like a.k.a. a used mattress that's what floats your ...

2.7
Product
Original Mattress Factory Mattress
I liked
  • Delivery service
  • Adjustable base
I didn't like
  • Return policy
#1196623
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This place does not allow returns becareful, only a discount to spend more money with them, the quality is really poor, may have all springs ever imagine, but looks cheap, spent $1015.00 and did not get my money back, had to continue buying a more expensive mattress...
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1.1
Product
Original Mattress Factory Mattress
#1182753
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Rotated and flipped the mattress exactly as instructed, but still had ruts on either side within a year.The commercials make it seem like they’re using top quality components but our experience proves the true value of their product. In a word, garbage.You’re better...
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Anonymous
RIPOFFs1avoid

Mine did the same thing. I called within the first month and told them that my bed had very little support. I was told that this is normal and I am stuck with a unusable mattr...

2.2
Product
Original Mattress Factory Mattress
#1167322
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I purchased two mattresses from Original Mattress.The first was a special size for an antique bed. It fit perfectly and is very comfortable. I didn't know what I was going to do to get that special mattress until I discovered. Original Mattress. The second one was for...
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4.1
Product
Original Mattress Factory Mattress
I liked
  • Service and product
#1089476
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I got the best one pillow too .. My back ache so much.. I fig since it was local n they made there beds in Columbus as told me.. I had a great mattress . I had to buy memory foam pad to help with the sunken mattress n pain .. Should of bought better well know brand...
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Anonymous
Anna Langen

Hey mister anonymous, you are a {{Redacted}} representative of the company itself

Anonymous
Anonymous

If you crush that mattress in two years that's crazy any mattress how much do you weigh geezI bet your shoes your sofas and anything else you sit or walk on where out very fas...

1.5
Product
Original Mattress Factory Mattress
#1049998
Reply to reviews
*** I bough a $69 king size mattress off of Amazon that was way better quality then what you can get from OMF. I fully expect a comment from the OMF "Anonymous" associate to come and dispute my claim. It doesn't make you company any more credible. It only make you...
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Anonymous
Cantfixstupid00

Did you read the paperwork? Did the policy match the paperwork?

Anonymous
Anonymous

Slow day at Mattress Firm huh?

1.0
Product
Original Mattress Factory Mattress
#1021141
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We've had the same issue with them delivering a rock hard mattress not like the one in the store.If they sent me what I tried in the store I'd be happy but they did bait and switch. I can't switch to another mattress they seek without paying another 700+$. Why would I...
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Anonymous
Steve

What bed dis you order and what bed did you receive?

1.5
Product
Original Mattress Factory Mattress
I liked
  • Low pressure sales environment
I didn't like
  • Refund and exchange policy
  • Did not deliver what i tried
  • Bait and switch
#990302
Reply to reviews
they sell defective mattresses primarily to women.they have a clause in the buyers agreement that if there is a problem that the buyer will need to pay to have it repaired. They intentionally do not put the proper batting and filling in the mattress. They do not stand...
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Anonymous
Anonymous

Does OMF pay their associates extra to come and belittle customers and dispute every review? This is so laughable. They are a horrible company, none of their associates know t...

Anonymous
Anonymous

Helpful info: The Original Mattress Factory pretty much is the only Manufacturer or one of very few that you can stand in their factory and see the mattress being made. As so ...

1.0
Product
Original Mattress Factory Mattress
#985342
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