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I purchased a mattress and was told i have 100 days to try if not happy we can swap well today 24/6/18 i rang them up to swap and the manager of warrawong store was so rude and cold and she served us when we purchased and today she said there will e a fee of $35 for...
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2.4
Warrawong, New South Wales
#1287840
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I am a middle-class person, so $1500+ for a mattress and box springs was a lot of money for me, a major purchase. I bought the top-of-the-line mattress and box springs in a queen size. My husband and I are normal-weight people, and we stated our weight to the...
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2.3
#1253367
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My husband and I bought an mattress from The Original Mattress couple months ago. It is miserable. When we tried the mattress out in the store in Snellville, GA it was a dream. The one we received the mattress at our home was not the same as in-store. I feel like I am...
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#1252586
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The springs are way too firm, and the springs are the same firmness in all the mattresses so basically if your mattress gives you horrible aches and restless nights all you can do is pay to exchange it for another mattress with the same springs. The only thing...
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1.6
#1250456
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Very unhappy with our purchase. We went to buy adjustable bed. I wanted the softest mattress I could use on adjustable bed. They didn’t have a sample of it on an adjustable base, just on a boxspring. It feels completely different than the one in the store. After 3...
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Anonymous
Anonymous

If you buy from companies that take returns you risk the chance of purchasing a bed that someone else slept on and did not like a.k.a. a used mattress that's what floats your ...

2.7
I liked
  • Delivery service
  • Adjustable base
I didn't like
  • Return policy
#1196623
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I bought an original l mattress factory mattress when I lived up north. I was completely satisfied with the product. I bought one down Florida and was very unhappy with it. I call the store and they send down a person to check it out. They said they can see when the...
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#1194576
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This place does not allow returns becareful, only a discount to spend more money with them, the quality is really poor, may have all springs ever imagine, but looks cheap, spent $1015.00 and did not get my money back, had to continue buying a more expensive mattress...
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1.1
#1182753
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Rotated and flipped the mattress exactly as instructed, but still had ruts on either side within a year. The commercials make it seem like they’re using top quality components but our experience proves the true value of their product. In a word, garbage. You’re better...
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Anonymous
RIPOFFs1avoid

Mine did the same thing. I called within the first month and told them that my bed had very little support. I was told that this is normal and I am stuck with a unusable mattr...

2.2
#1167322
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I purchased a queen Orthopedic Luxury Firm mattress and an adjustable bed base. I am a repeat customer. I have bought and slept on several Orthopedic Extra Firm mattresses; I’m not picky and like a firm mattress. The mattress is a decent value and will last 8+ years....
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Anonymous
Anonymous

It must be a very slow day at mattress firm Huh

2.6
I didn't like
  • Deceptive sales practice
#1166149
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I was at the park rd location looking at beds and the guy working there starts hiting on me... I got nothing against *** people. I just dont want to be hit on while i'm trying to buy a bed... I'll go to mattress firm now...
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Anonymous
Anna Langen

Amazing how childish and unhelpful the people who i assume are employees of original mattress factory are in response to complaints, "anonymously" criticizing all the very val...

Anonymous
Anonymous

So some {{Redacted}} at mattress firm think she's all that and the dudes hitting on her I call bull crap

#1132256
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